• Features

Key Features

  • Centralized call management

  • Easy-to-use graphical user interface

  • Status for every line and handset on system

  • “Drag-and-drop” capability for transferring calls

  • Record user’s calls and save as a WAV file

  • Easy access to standard call functions

  • Seamless integration with any Allworx phone

  • Quick and easy installation

  • Support for both VoIP and traditional Central Office (CO) phone lines

  • Favorites Tab— ability to choose which extensions to display

  • TAPI support (bundled with Call Assistant)

  • Sold as an option

    • One time license fee

    • Unlimited number of users

  • NEW Release 2.4 — Features

    • Hot Desk — user real time tracking

    • ACD agent real time display

    • User Presence

    • Dial pad display disable feature
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